WHAT MAKES SYLVOCEAN FORMULAS STAND OUT?

SYLVOCEAN combines the most resilient botanical ingredients from nature with scientifically proven methods to create skincare that makes no compromises—natural yet powerful. We use plants that thrive in extreme conditions, such as Arctic berries and marine ferments, because we believe your skin deserves the same resilience and strength. Our philosophy is simple: the power of nature, backed by science, tailored to your skin.

Every SYLVOCEAN formula is free from parabens, mineral oils, silicones, PEGs, chemical UV filters, microplastics, synthetic fragrances, and artificial colorants. 

We do not use harsh sulfates like sodium lauryl sulfate (SLS) in our formulas. The only sulfate we use is sodium coco sulfate (SCS), a milder alternative derived from coconut oil. It is COSMOS-certified and does not penetrate the skin, making it significantly less irritating than SLS. We source only the purest, high-performance ingredients, meticulously chosen to elevate your skin’s natural resilience while respecting the integrity of our planet. No compromises. Just uncompromising quality.

Some of our products contain naturally occurring fragrance allergens such as: limonene, linalool, citral, citronellol, geraniol, eugenol.

For customers with sensitive skin or allergies, we recommend checking the ingredient list on each product page. Products that are allergen-free will be labeled accordingly.

Our scents are crafted using only natural aromatic substances—free from synthetic fragrances, phosphates, and preservatives. Designed to elevate the senses while staying true to nature

Absolutely. We are 100% cruelty-free, which means: We never test on animals at any stage of product development. Our ingredients are selected with a commitment to sustainability and ethical production. Sylvocean products are developed under the ECOCERT standard, ensuring transparency, purity, and adherence to strict safety and quality regulations.

We do not sell in countries where animal testing is required by law.

Yes, please refer to individual product information.

All Sylvocean products are formulated with clean, skin-friendly ingredients and undergo strict quality and safety checks. However, our products have not been specifically tested on pregnant or breastfeeding women. If you are pregnant or breastfeeding, we strongly recommend that you consult your healthcare provider before using any skincare product, including ours.

CAN I CHANGE OR CANCEL MY ORDER AFTER PLACING IT?

Unfortunately, no. Once an order is placed, it cannot be changed or canceled due to our automated processing system. Please review your order carefully before confirming.

Orders are processed within 2 business days for small quantities. Larger orders may take up to 7 days. Shipping times depend on your location and selected delivery method.

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor your shipment’s status.

We currently ship only to the European Union (EU), the United States (US), and the United Kingdom (UK). Unfortunately, we do not offer shipping to other regions at this time. If a product cannot be shipped to your location due to specific regulations, this will be indicated at checkout.

Once your order has been shipped, we are not responsible for delays or lost packages caused by the courier or customs. However, if your package is significantly delayed, please contact us at support@sylvocean.com, and we will do our best to assist you.

At SYLVOCEAN, we accept returns only in the case of damaged, defective, or incorrect items. If your order arrives in less than perfect condition, please contact contact@sylvocean.com within 7 days of delivery, providing a photo and brief description of the issue. Once reviewed, we will process a replacement, exchange, or refund to your original payment method.

Due to the nature of our products, we do not accept returns for a change of mind. If you experience an unexpected skin reaction, we recommend discontinuing use and reaching out to us—we’re here to assist.

For more details, please refer to our full Returns Policy.

Customs fees and import taxes vary by country. Please check your local regulations before placing an order.

BY EMAIL

contact@sylvocean.com